1. Who We Are

TechYeti Ltd is a UK-based software development company.

• Registered Address: The Retreat, 406 Roding Lane South, Woodford Green, Essex, England, IG8 8EY

• VAT Number: GB474161491

We build, maintain, and distribute a range of digital tools, SaaS products, and creative platforms designed to serve a global customer base. Our software is designed to help creators, marketers, and businesses produce content, automate workflows, and improve productivity. Products in our portfolio include ClipMagic and others to be added in the future. Each of our products may include its own terms and privacy policies, which are accessible via the respective product websites.

2. What Personal Data We Collect

We collect personal data to enable our services, improve performance, and fulfill legal obligations. This data is gathered directly from you, automatically via your interactions, and from third-party services we integrate with.

a. Data You Provide:

• Name and email address

• Billing and payment information (processed via secure third-party providers)

• Company name and contact details

• Account login credentials (such as username and password)

• Any information submitted to our support team or feedback forms

• Communication preferences, language selections, and marketing consent status

b. Data We Collect Automatically:

• IP address, browser type, and version

• Time zone, language preferences, and device identifiers

• Location data inferred from IP or device settings

• Usage behavior on our websites and within applications (clicks, navigation, interactions)

• Session duration, load times, and performance data
  
  

c. Data from Third Parties:

• Transaction confirmations and billing details from Stripe, PayPal, and Paykickstart

• Analytical insights from Google Analytics, Facebook Pixel, and advertising services

• Enrichment or segmentation data to improve targeting or user experience

We aggregate and anonymize certain information for statistical and system health analysis.

3. Why We Collect Your Data

We collect personal data to provide you with a reliable, personalized, and compliant experience across our services.

• To provide secure access to your purchased products and services

• To authenticate users, verify identities, and prevent fraud or abuse

• To issue receipts, manage billing, and handle payment confirmations

• To send important product updates, account alerts, and transactional emails

• To deliver helpful support and respond to your inquiries efficiently

• To analyze usage patterns and improve platform performance, usability, and security

• To send promotional or educational content if you've opted in

• To comply with applicable tax regulations, financial reporting, and legal requirements

Without certain information, we may not be able to deliver key aspects of our service.

4. Legal Basis for Processing (Under GDPR)

TechYeti operates in compliance with the General Data Protection Regulation (GDPR), and processes personal data under clearly defined legal grounds:

• Consent: Where you actively agree to data processing (e.g., subscribing to newsletters or marketing emails)

• Contractual Necessity: Where processing is required to deliver a product or service you’ve purchased or requested

• Legal Obligation: Where we are required to collect, store, or share data to comply with UK, EU, or international laws (e.g., VAT compliance)

• Legitimate Interests: For purposes such as improving user experience, securing our systems, or understanding customer behavior, provided these interests do not override your rights

You may withdraw consent at any time for optional processing activities.

5. How We Share Your Data

We respect your privacy and never sell your personal data. However, to operate efficiently and securely, we share data with a limited number of trusted third-party service providers:

• Stripe & PayPal: Securely process your payments and protect against fraud

• Paykickstart: Manages subscriptions, billing flows, and checkout experiences

• Google Analytics & Google Ads: Track usage metrics, conversion rates, and optimize website performance

• Facebook Pixel: Enables retargeting and advertising effectiveness measurement

Each provider only receives the information necessary to perform their services, and all are contractually bound to use data securely and lawfully. We ensure third parties have strong privacy policies and security protocols in place.

6. International Data Transfers

As a global company serving users in over 100 countries, your data may be transferred to, stored, or processed outside your home country, including in jurisdictions like the United States or European Economic Area.

We use Standard Contractual Clauses (SCCs) and other legally accepted safeguards to ensure any cross-border data transfer meets GDPR requirements. We also assess the legal environment of destination countries to ensure adequate protection for your personal data.

Our service providers are vetted for compliance with international data protection frameworks, and our systems are hosted in secure environments.

7. How We Store and Protect Your Data

We implement a range of administrative, physical, and technical safeguards to protect your personal data. These include:

• Encrypted communications (HTTPS/SSL)

• Role-based access controls for internal teams

• Secure password management and login protocols

• Regular vulnerability testing and monitoring

• Offsite backups and data integrity checks

Our team receives regular training on data protection best practices. In case of a data breach, we follow applicable notification laws and will inform affected users as required.

8. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes outlined in this policy, including:

• Delivering services to you

• Maintaining billing and financial records (as required by tax law)

• Handling disputes and enforcing agreements

Retention periods vary depending on the nature of the data and legal obligations. Once data is no longer required, we securely delete or anonymize it.

9. Your Rights and Choices

Under GDPR and other data protection laws, you may have the right to:

• Access: Request a copy of the personal data we hold about you

• Correction: Ask us to correct inaccurate or incomplete data

• Erasure: Request deletion of your data in certain circumstances

• Restriction: Limit how we process your data under specific conditions

• Portability: Receive your data in a machine-readable format

• Objection: Object to processing for direct marketing or legitimate interest

To exercise your rights, contact us at: [Insert Contact Email]. We will respond within the timelines required by law. You may also contact your local data protection authority if you’re unsatisfied with our handling.

10. Cookies and Tracking Technologies

Cookies help us enhance your experience by:

• Keeping you logged in securely

• Remembering your preferences and language settings

• Analyzing visitor behavior to improve our product design and navigation

• Measuring the effectiveness of ads and marketing campaigns

You can choose to accept or reject non-essential cookies via browser settings or a site-level banner, if available. Some cookies are essential for proper functionality and cannot be disabled without impacting performance.

11. Children’s Privacy

Our services are intended for use by individuals aged 16 and above. We do not knowingly collect personal data from children under 16 years of age. If we learn that we have collected such data, we will take immediate steps to delete it and prevent future collection.

Parents or guardians who believe their child has submitted personal information to us may contact us directly for assistance with removal.

12. Third-Party Websites

Our websites and communications may contain links to external third-party platforms. These platforms operate independently of TechYeti and have their own privacy policies. We are not responsible for the content, policies, or practices of third-party sites. We encourage users to read those policies before submitting any personal data.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or business practices. When we do, we’ll revise the “Effective Date” at the top of the page.

For significant changes, we’ll provide notice via email or product dashboard. Continued use of our services after changes are published indicates acceptance of the updated policy.

14. Contact Us

We take your privacy seriously and are committed to transparency. If you have any questions, feedback, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: support@techyeti.com

We will respond to your inquiry within a reasonable time frame and in accordance with applicable laws.